Ep. 101 What doctors can do to increase revenue with Ryan O'Hara

Have you ever heard these revenue cycle myths in the healthcare industry? Myth #1: The revenue cycle process is straightforward and easy to manage. Myth #2: Technology alone can solve all revenue cycle challenges. Myth #3: Revenue cycle operations don't directly impact patient care. In this episode, our guest Ryan O'hara will debunk these myths and reveal the truth behind the challenges and complexities faced in the revenue cycle process, along with potential solutions for improved efficiency in healthcare organizations.

In this episode, you will be able to:

• Build Strong Networks and Relationships: Discover the importance of networking and building relationships in the surgery industry and how it can enhance your career and professional opportunities.

• Embrace Continuous Learning: Learn why continuous learning and adaptation are crucial in the fast-paced world of surgery and how it can help you stay up-to-date with the latest advancements and techniques.

• Harness the Power of Collaboration: Understand the value of collaboration and teamwork in achieving successful surgical outcomes, and how working together can lead to improved patient care and better overall results.

• Maintain Record Integrity: Explore the significance of record integrity in healthcare revenue cycle management and its impact on accurate billing and reimbursement, ensuring financial stability for healthcare organizations.

• Overcome Revenue Cycle Challenges: Identify the challenges and complexities faced in the revenue cycle process and discover potential solutions to streamline operations and increase efficiency in healthcare organizations.

My special guest is Ryan O'hara

Ryan O'Hara, the Vice President of Revenue Cycle Management Consulting at Eclara, is our guest on this episode of BOSS Business of Surgery Series. With over 20 years of experience in revenue cycle operations, including both the provider and consulting side, Ryan brings a wealth of knowledge and expertise to the table. But what sets him apart is his infectious enthusiasm for demystifying the complexities of revenue cycle management. Ryan's passion lies in helping organizations achieve results and improve their understanding of revenue cycle processes. From data analysis to talent pool optimization, Ryan's insights and practical solutions make him a valuable resource for revenue cycle professionals. Get ready to learn from Ryan's expertise and have some laughs along the way as we delve into the challenges and potential solutions in the revenue cycle process.

The key moments in this episode are:
00:00:02 - Introduction,

00:00:35 - Ryan's Background and Approach,

00:01:48 - Importance of Data and Performance,

00:03:05 - Administrative Efficiency,

00:04:26 - Record Integrity and Documentation,

00:08:04 - Predictable Cash Flow,

00:09:03 - Evidence-Based Revenue Cycle,

00:14:08 - The Blame Game in the Healthcare Industry,

00:15:40 - Finding Common Ground,

00:16:53 - The Complexity of Healthcare Reimbursement,

00:19:22 - Patient Perception of Healthcare Costs,

00:20:44 - Patients' Misplaced Blame,

00:27:57 - Challenges in Healthcare Reimbursement,

00:28:53 - Lack of Appreciation for Nurses,

00:30:08 - Challenges of a Chief Revenue Officer,

00:31:54 - Antiquated Payment Processes,

00:34:28 - Focus on Record Integrity,

00:42:28 - Appreciation for Ryan's Contribution,

00:42:28 - Gratitude for Ryan's Presence,

00:42:28 - Acknowledging Ryan's Input,

00:42:28 - Thanking Ryan for Participation,

00:42:28 - Expressing Appreciation for Ryan,